Data Deals NG — Account Deletion Request
We are sorry to see you go! If you wish to permanently delete your Data Deals NG account and associated personal data, please fill out and submit the request form below.
Please read the information below carefully before submitting your request.
1. Important Information & Data Policy
- Permanent Action: Account deletion is permanent and irreversible. Once processed, you will lose access to your account, profile, referral bonuses, and any active service preferences.
- Wallet Balance: Any remaining unused wallet balance or active data/airtime tokens will be permanently forfeited upon deletion. We strongly recommend using up your wallet balance before submitting this request.
- Data That Will Be Deleted:
- Personal profile details (Full Name, Email Address, Phone Number, Profile Photo).
- Saved payment methods and saved beneficiary contacts.
- Marketing preferences and notification history.
- Data Retained for Legal/Regulatory Compliance:
- In accordance with financial regulations and anti-money laundering policies, records of completed financial transactions (VTU purchases, wallet top-ups, bank transfer logs) will be securely retained in our audit logs for 7 years.
- Processing Timeframe: Deletion requests are processed within 7 business days. You will receive an email confirmation once completed.